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Privacy Policy

Privacy Policy

 

Effective on Jun 03, 2011

This privacy statement describes how HOT TUB UNIVERSE LTD collects and uses the personal information you provide on our Web site: www.hottubuniverse.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.


If you have questions or concerns regarding this policy, you should first contact us at chris@hottubuniverse.ca. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then call us 902-576-5115.

Collection and Use | Information Sharing | Tracking Technologies | Security | Additional Info | Contact Info
Collection and Use of Personal Information
We collect the following personal information from you

•Contact Information such as name, email address, mailing address, phone number
•Preferences Information such as product wish lists, order history, marketing preferences
We also collect the following information from you

•Demographic information such as age, education, gender, interests and zip code
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

•Send you requested product or service information
•Send you a catalog
•Display content based upon your interests
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may also disclose your personal information

•as required by law such as to comply with a subpoena, or similar legal process
•when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
•if HOT TUB UNIVERSE LTD is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
•to any other third party with your prior consent to do so.
Cookies and Other Tracking Technologies
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Web beacons
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Our Web pages may also contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our third party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.

We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of HOT TUB UNIVERSE LTD. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at chris@hottubuniverse.ca

Additional Policy Information
Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at chris@hottubuniverse.ca.

Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information
You can contact us about this privacy statement by writing or email us at the address below:

HOT TUB UNIVERSE LTD
3 HOLLAND ROAD
FALL RIVER, NS, CANADA B2T 1J3
Email: chris@hottubuniverse.ca